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Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The popular resale platform has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.

Online Platforms Response

Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category than originally posted as a result of the reclassification.

Vinted explained the new system was more in line with other platforms.

They have suggested members to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.

Member Experiences

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Necessary Adjustments

Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.

Service Background

The app has more than 100 million members, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update to its shipping options following member complaints.